Who We Are
Nexgen Technologies has done reasonable work in both private and government sectors. We specialize mostly in Networking, Cabling problems, Office automation Systems, Supply of Brand Names, servicing of office machines, Computing Platforms and peripherals, the integration of diverse systems into a computer system.
We have continually added products and services to our portfolio in order to ensure initiative driven service to our clients whether small or big. As a result of the consistent growth of this company it will grow into a limited company.
The main focus has been and will always be to ensure customer focused service with a seamless flow of IT solutions from its business partners to the market through clearly qualified, strategic focus, commitment to first class business practices and customer focused client relations. Nexgen Technologies systems will always acquire a reliable market share.
Our History
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To be the best recognized competitive company that offers quality computer hardware, software and IT Service that satisfies the customer thus ensuring smooth transition in communication and maintaining a healthy relationship with our partners for timely, prompt and satisfactory service to our clients.
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To make a positive value in the changing environment in IT and a consistent pattern to market leadership.
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Nexgen Technologies is committed in its work in IT. The commitment starts from our mission, being high to our vision and we shall work with the customers. This implies quality in our products and services to our customers, defines quality in our case and we remain committed to advice the client in any useful products that suit his/her requirements and to uphold these core values.
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Providing value added expert services ensuring effective implementation of current global trends in customer service practices defining and setting the standards that are responsive and flexible in IT to client needs integrating the business focus and customer requirements. Incorporating customers IT trends in the strategic plans to ensure prompt IT solutions as and when required providing strong and reliable technical, financial and moral excellence.
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Through recognition of the importance of professionalism in providing solutions focused skills and services and desirable client maintenance solve tech systems has defined an investment policy into its operations to ensure constant growth. This is reflected in the notable position the company has entrenched itself into the competitive Kenyan IT market.
Our Value Proposition
At solve tech our aim is to ensure smooth transition in the organization infrastructure in IT and to develop concrete reliable partnership with our customers. We are also geared towards enabling our customers to continually improve upon best business practices through the implementation of scalable proven IT solutions. We will accomplish this by:
- Laying emphasis on the customer needs and putting our clients first as opposed to technology thus enabling us to provide realistic, flexible IT solutions that allow for the cost-effective and service-oriented operation organizations and institutions forming a business partnership rather than another supplier- buyer relationship with our clients ensuring continuous customer focused improvement on service provision leading to experienced rather than eventful relationship with clients.
- Assist our customers in laying of Sound IT strategies that evolve with global trends and specific client business changes at minimal costs thus allowing them to spend more time in running their business rather than solving unresolved problems.
Nexgen Technologies is authorized to install and offer warranty and offer sales support for various networks and power systems which include: Compaq, Dell, IBM, HP Computers, Lexmark, Epson, Genicom and tally printers and Microsoft software. All equipments sold by solve tech is covered by a full manufacturer’s warranty and guarantee. To ensure reliable after sale support we offer engineering services from a fully equipped workshop with a team of highly skilled and experienced personnel.